Gas odor or alarm?
Leave the property. From a safe location, contact emergency services or the gas utility. Do not operate switches, flames, or the furnace.

Tye is directly west of Abilene, so homeowners, tenants, and property managers often need a clear handoff when the heat fails. Wright Choice diagnoses furnaces, electric heaters, and heat pumps, with no-heat calls prioritized during cold weather.
When a tenant reports no heat, the thermostat setting, equipment response, access plan, and responsible contact all matter. We diagnose the system and communicate findings clearly so the next decision does not stall.

Tye sits just west of Abilene along I-20, within Wright Choice’s established Big Country service area. When someone other than the owner occupies the property, provide the resident contact, access instructions, and the person authorized to approve work when requesting service.
We inspect the equipment, explain what failed, and outline the next sensible step. If the system is repairable, you receive repair guidance. If condition or safety makes replacement worth considering, compare heating installation options with the diagnosis in hand.
Confirm the thermostat is on heat, replace weak thermostat batteries, and check whether the HVAC breaker is tripped once. Do not repeatedly reset a breaker or bypass a safety switch.
Leave the property. From a safe location, contact emergency services or the gas utility. Do not operate switches, flames, or the furnace.
Check the fan setting, then read why a furnace can blow cold air.
Use the safe checklist in our furnace won’t turn on guide, then call if the cause is not obvious.
Yes. Wright Choice serves Tye and west Taylor County with furnace, heater, and heat pump diagnostics. Call (325) 603-6365 for current availability.
Check that the thermostat is set to heat and that the system breaker is on. If you smell gas, see smoke, or a carbon-monoxide alarm sounds, leave the property and contact emergency services or the gas utility from a safe location. Otherwise, call Wright Choice and describe the symptoms.
A tenant can report the problem, but repair authorization may need to come from the owner or property manager. Provide both contacts when requesting service so communication stays clear.
Provide the property address, occupant contact, access instructions, system symptoms, and the person authorized to approve work. Wright Choice will confirm current scheduling and communicate the diagnostic findings.